Help Desk & Remote Support Services In Charleston SC

Managed Services may include the help desk support option for immediate response to your IT issues, and includes support for common applications such as Microsoft Office, and support for most operating systems on desktops, laptops, and servers. The help desk can troubleshoot connectivity, networking, and hardware problems as well.

By providing three levels of support, our help desk is able to resolve 84% of the trouble tickets remotely, without having to dispatch on-site service technicians. Initiating the help desk process by phone or on-line is an efficient and immediate way for you and your employees receive high level technical support from certified IT professionals.